Read this agreement thoroughly and carefully before booking a trip; it contains important terms and conditions regarding the trip you are purchasing including, but not limited to, our rights to postpone, cancel or alter the tour, our cancellation and refund policies, and a limitation of our liability and other important disclaimers. If you make a booking on behalf of other participants, you guarantee that you have the authority to accept and do accept these Terms on behalf of the other participants in your party. Read carefully. This is a legally binding agreement.

AGREEMENT

The terms and conditions set forth in this agreement constitute the entire understanding and agreement between you the trip “Participant” and Ace Camps Inc. (“Ace Camps Travel”) with respect to any and all bookings, tours, or transactions made with Ace Camps Travel.

By making a booking, you accept all of the terms in this agreement and direct us to perform services on your behalf. All Travelers must be 21 years of age or older to travel with Ace Camps Inc. unless they are accompanied by an adult.

There are no exceptions to this cancellation and refund policy, including for reasons related to weather, terrorism, pandemic, civil strife, personal, family or medical emergencies or any other circumstances beyond our control. For this and other reasons, we encourage you to purchase trip cancellation and interruption insurance and travel protection. (i.e., travel medical insurance and emergency evacuation services). You should consider “no fault” cancellation and discuss this with your insurance provider.

Ace Camps Inc. is not responsible for expenses incurred by Participants in preparing for a trip (eg. nonrefundable advance purchase air tickets, equipment, etc.) or for any additional arrangements pre- or post-departure date. The term applies whether the tour is altered, modified, or cancelled by us or by you for any reason. Because the tour may be cancelled when a minimum number of Participants have not signed up, we recommend that you either purchase refundable air tickets or wait until we have confirmed with you approximately 3 months prior to the tour that we have a sufficient number of Participants.

TRAVELER RISK + RESPONSIBILITY

Ace Camps Inc. acts only as an intermediary for the various independent suppliers that provide lodging, meals, transportation, sightseeing, activities or other goods and services connected with your trip (“Supplier” or “Suppliers”). You acknowledge that you are aware and clearly understand that these Suppliers are independent contractors, are not managed by Ace Camps Inc., and are not agents or employees of Ace Camps Inc. A Supplier’s services are subject to the Supplier’s own terms and conditions and the local laws and regulations of the relevant country.

Travelers further agree that they will indemnify and hold Ace Camps Inc. harmless in respect of any claims arising in connection with the trip made by: i) third parties, which arise from the misconduct of the travelers; ii) the traveler’s family members, dependants or heirs, iii) third parties, which the traveler, their estate, their family members, dependants or heirs have sued, if damages are recovered from such third parties, to the extent the third party obtains any indemnification from Ace Camps Inc.; except where the loss, injury, death or damage is caused by the reckless or fraudulent conduct on the part of Ace Camps Inc., or their employees, guides, shareholders, officers or directors.

PAYMENTS

Once a trip has a confirmed number of guests, deposit invoices are sent and payment is due to be paid within 48 hours. If a trip is fully booked and you fail to complete payment during that time you may be moved to our waitlist if someone else registers for your place.

If you book a trip more than 90 days before departure, your payments will be split in two, with an initial deposit to secure your place on the trip, and the remaining tour fee due on the date indicated on your Ace Camp trip page. Failure to make final payment within 14 days from the date the invoice was sent means any deposit payments will be converted into an Ace Camps Inc. account credit. If you register within 90 days before departure the full trip fee is due as a single payment at time of registration.

After you have completed your registration you will be sent a Paypal Invoice to complete your deposit payment. Payment can be made with a credit card or by Paypal account. You do not need a Paypal account to make your payment.

Please note, all Ace Camp Inc. fees are to be paid in US dollars.

FORCE MAJEURE

Ace Camps Inc. will not be deemed in breach of this agreement or otherwise liable to you, by reason of delay in performance or nonperformance of any of its obligations under this agreement to the extent that any such delay or nonperformance is due to any Force Majeure. “Force Majeure” means any circumstances beyond the reasonable control of Ace Camps Inc, including without limitation acts of God, terrorist activities, insurrection, explosion, flood, tempest, forceful wind, fire or accident, war or threat of war declared or undeclared, sabotage, civil disturbance, labor strikes, requisition, sickness, quarantine, government intervention, weather conditions, and unforeseen circumstances.

TRAVEL INSURANCE

You acknowledge that travel insurance coverage is not included in the cost of any trip offered by Ace Camps Inc. and you are required to obtain separate coverage at an additional cost. It is mandatory that all of Ace Camp Inc. guests are able to provide proof of current and adequate travel insurance. Travel insurance must cover personal injury, medical treatment, repatriation, and evacuation expenses, including helicopter rescue and air ambulance internationally. It is recommended that travel insurance also address personal property and trip cancellation coverage.

Trip cancellation insurance may be the only means of receiving reimbursement for flights and other non-refundable expenses should an Ace Camp Inc. trip be cancelled for any reason, whether voluntarily by you or as a result of Ace Camp Inc.'s actions. You are responsible for understanding the specifics of your travel insurance policy, ensuring that your policy covers all optional and included activities listed in the trip itinerary, and ensuring that there are no exclusion clauses (e.g., air delays due to mechanical issues) that would limit the coverage that you might reasonably need. If you have current health insurance coverage, check your insurance policy to see if it provides the coverage described above while traveling outside your country. It is your responsibility to verify your insurance policy details with your insurance provider to ensure Ace Camp Inc.'s requirements are satisfied. You also agree to assume all costs of medical care, evacuation, transportation, and related costs.

PRE-DEPARTURE DOCUMENTATION

It is important that you carefully read all trip-related documents that you receive from us by email as soon as you receive them, including your updated "Itinerary + Prepare for your Trip" PDF documents. It is your responsibility to contact us if any information is incorrect. We cannot accept any liability if you do not notify us of any inaccuracies within thirty (30) days of your receipt of those documents.

TRIP START DATE

It is your responsibility to be ready to embark on the trip as specified in the itinerary. Ace Camps Inc.  is not responsible for any losses due to cancelled or missed flights, changed flight itineraries, late arrivals, or early departures.

CHANGES

Changes made by Ace Camps Inc.: Ace Camps Inc. may modify your itinerary where reasonably required in its sole discretion. If Ace Camps Inc. makes a change affecting at least one in three full days of the itinerary or which materially affects the character of a product or service in its entirety Ace Camps Inc. will provide notice to you as soon as reasonably possible, provided that there is sufficient time to do so before departure.

PASSPORTS AND VISAS

You are responsible for ensuring that all necessary travel documents are valid and effective and in your possession for the entire trip. Valid passports are required for travel to most destinations. Please check with the appropriate consulate or embassy for the latest entry requirements. You assume complete and full responsibility for, and hereby release Ace Camps Inc. from any duty of, checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety or security conditions at such destinations. Any information provided to you is merely provided as a courtesy and it is your sole responsibility to ensure you have met all travel requirements for each destination in your itinerary. Ace Camps Inc. is not responsible for delays, changes, or cancellation costs due to incorrect, incomplete or expired traveler documents. In the event that you must cancel, delay or reschedule your trip due to expired or missing travel documentation, you are responsible for all associated costs to rectify the situation. If you are unable to join your trip, you will not be reimbursed or refunded any amounts as per the cancellation terms listed in this document.

HEALTH REQUIREMENTS AND MEDICAL CARE

Some trips are physically active, with varying levels of demands and fitness requirements depending on the specific itinerary. By making a booking, you represent that you do not have any physical or other conditions that would create a hazard for you or other Participants or affect other people’s enjoyment of the trip.

We reserve the right in our sole discretion to accept, decline, or remove anyone from a trip (at departure or during the trip) who we judge to be incapable of meeting the trip’s physical demands.

In the event any medical care is administered to you during the trip, Ace Camps Inc. assumes no responsibility for any such medical care provided to you. You are solely responsible for any and all costs of medical care and related transportation, if any, that are provided to you during the trip.

Ace Camps Inc. does not tolerate drug use of any kind during our trips and strongly encourages responsible alcohol consumption. This policy is in place for your safety and those traveling with you. Ace Camps Inc. reserves the right, at your sole expense, to deny participation in an activity or in the remainder of any trip itinerary if you illegally use drugs, alcohol or other banned substances during a trip. We want you to have fun and encourage you to take advantage of the local culture, but Ace Camps Inc. emphasizes safety as a top priority.

COVID DISCLAIMER

While we strive to deliver all aspects of the included itinerary and specific accommodation, due to challenges some vendors may be facing, certain aspects of your Ace Camp may be changed according to the situation beyond our control. In the small chance this does occur, we will work to offer comparable accommodations and/or activities when possible. Thank you for your understanding.

Individuals will be responsible for ensuring they are able to travel to the destination selected. Countries have various Covid-19 related entry requirements including but not limited to: providing proof you are fully vaccinated, taking a test before entry and after entry etc. You should be prepared to meet all necessary entry requirements. This may also include wearing masks in all public settings. Ace Camps Inc. have the discretion to ask for proof you are fully up to date with Covid-19 vaccination to ensure all of our guests can travel together as safely as possible.

Ace Camps Inc. will not be responsible for refunding any lost trip funds if you have to miss your scheduled trip as you cannot meet the requirements provided by Ace Camps Inc. or the country you are visiting. If you are worried about trip cancellation coverage due to Covid 19, we recommend purchasing or upgrading your travel insurance to a “cancel for any reason” plan.

TRIP SAFETY AND TRIP ETIQUETTE

You must strictly comply with all local laws, respect local customs and culture, accurately assess your abilities, respect other trip members’ privacy, and follow the suggestions and advice of any assigned guide. The decision of Ace Camps Inc., the local guide or local supplier is final on all matters that may threaten the safety or interfere with the well-being of others. During the trip, Ace Camps Inc. or the local guide or supplier has the right in its sole discretion to remove anyone a) who it judges to be incapable of meeting the demands and requirements of participating in the tour activities; or b) who it determines to detract from others’ enjoyment of the tour.

By making a booking, you certify your agreement to the following Traveler Code:

• I have chosen a trip that suits my abilities, level of fitness, and state of health.

• I do not have any physical conditions or disabilities relevant to this tour that could be a hazard to me or other travelers’s.

• I have a valid passport and all visas, permits, certificates, and vaccinations required for travel.

• I will make sure to communicate any special requests at least 30 days prior to travel. This includes dietary restrictions, medical requirements and room preferences. I also understand that Ace Camps Inc. will make a reasonable effort to accommodate special requests but cannot guarantee they will be possible. 

• I will respect the laws and customs of countries visited.

• I will respect the rights and privacy of other trip members.

• I understand that Ace Camps Inc. reserves the right to refuse service during a tour to anyone whose health or behaviour could impede the welfare or enjoyment of fellow guests. An individual may be asked to leave a trip if the trip guide/host/leader feels that the person’s continuing participation may prove detrimental to the individual or the group.

• I understand access to medical facilities and evacuation services may be limited.

  
  

LIABILITY

You agree to defend and indemnify Ace Camps Inc. and all of its respective owners, members, officers, directors, employees, agents, and successors and assigns from and against any claims, causes of action, demands, suits, proceedings, investigations, losses, damages, fines, penalties, fees, expenses, costs and any other liabilities of any kind or nature including but not limited to reasonable legal and accounting fees, arising out of or related to: 1) Your breach of this Agreement or the documents referenced herein; 2) Your violation of any law, rule, regulation or guideline; 3)Your violation, infringement or misappropriation of the rights of a third party, including without limitation any rights of publicity or privacy; 4) Your use of this Website; 5)Your booking or use of any Products obtained through this Website; or 6) Your negligence or willful misconduct.

COMPLAINT PROCEDURE

If you have a complaint during your trip, you must promptly notify Ace Camps Inc. or your trip leader/host of the problem so that they can attempt to remedy the situation and allow you to enjoy the remainder of your trip. While we strive to provide you with a comfortable and enjoyable trip, your notice to Ace Camps Inc. or its suppliers of a complaint does not mean that we will accept liability or responsibility, and we will evaluate each complaint as it arises. Further, if you attempt to address the problem on your own without using this notice procedure, you assume responsibility for any added costs you may incur and forfeit any potential remedy.

If you are not satisfied after using this notice procedure, you must submit your complaint in writing to Ace Camps Inc. within fourteen (14) days of the trip’s end date. However, Ace Camps Inc. and its suppliers will not accept any liability for claims received after the fourteen day period.

APPLICABLE LAW

The Contract and these Terms are subject to the laws of British Columbia, Canada and you both agree that, in the event of any litigation between the parties, the jurisdiction will be the Supreme Court of British Columbia and no where else for the resolution of any dispute under these Terms or concerning any Tour, product or service.

UPDATING OF TERMS AND CONDITIONS

Ace Camps Inc. reserves the right to update and/or alter these terms and conditions at any time. It is your responsibility to be familiar with these terms and conditions.